What is it?
Based on UAE Government continuous strive to become the best government in the world, UAE program for service excellence was launched in 2011. It aims at reaching exceptional levels of customer service and happiness, as well as providing same high levels of services in local and federal entities.
The services we offer in this field:
- Assessing compliance with UAE Government Services Excellence program (7 stars) for different service channels: customer happiness centers, call centers, websites, mobile apps, smart centers, and common-use centers.
- Building the capacity of entities to further comply with UAE Government Services Excellence program (7 stars) for different service channels